Every missed call is a job walking to your competitor. For home service businesses, industry estimates put unanswered call rates above half, and most callers who reach voicemail simply dial the next company on the list.
The math is brutal. If you get 120 calls a month, miss 45 percent of them, and would have booked a third of those at an average job value of 650 dollars, that is over 140,000 dollars a year walking out the door.
The fix is not hiring another person to sit by the phone. It is making sure every call gets answered or instantly texted back, automatically, so the job stays with you.
The MIT Lead Response study is clear: answer in five minutes and you are 21x more likely to qualify the lead. Speed is everything.
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Read moreMost estimates die from silence, not from a no. A simple, automatic cadence recovers jobs you already earned.
Read moreReviews are not a vanity metric. They decide who gets the call. Here is how to turn a rating into a pipeline.
Read moreHomeowners call several companies. The one who responds first sets the anchor and usually gets the job.
Read moreBuying more leads while half of them slip away is pouring water into a leaky bucket. Fix the bucket first.
Read moreSee ReviewPoint on your own numbers. Book a demo and we will map the fastest way to plug the leaks in your front office.