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Guides

Straight answers on reputation and ranking.

What can actually be removed, what has to be outranked, and what really moves you into the local three-pack. No hedging.

Reputation and removal

Reviews

Can you remove Google reviews? How to get one removed

Which Google reviews can actually be removed, how to report them properly, and what to do about the ones that will stay.

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Search

Can you remove a negative article from Google?

The honest answer about removing news articles and blog posts from search results, and what actually works instead.

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Basics

What online reputation management actually is

A plain explanation of what reputation management involves, what it can achieve, and how to avoid firms that overpromise.

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Crisis

How to handle a coordinated review attack

What to do in the first 48 hours of a review bombing, and why this is one of the more winnable reputation problems.

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Privacy

Removing personal information from search results

Personal details published without consent have one of the clearest removal pathways. Here is how it works.

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Reviews

Why Google won’t remove a review, and what to do next

Reported a Google review and nothing happened? Here is why Google declines most reports, how to appeal, and what still works when a review stays.

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Reviews

How to remove a Yelp review: a step-by-step guide

Which Yelp reviews can be removed, exactly how to report one from your business account, and what to do when Yelp says no.

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Employer reviews

How to remove a Glassdoor review: a guide for employers

Which Glassdoor reviews break the rules, how employers report them, why Glassdoor will not reveal a reviewer, and what to do about reviews that stay.

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Employer reviews

How to remove an Indeed company review

What Indeed will remove from your company page, how to report a review, and how to respond to the ones that stay.

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Reviews

How to remove an Airbnb review: a guide for hosts

When Airbnb will remove a guest review, how hosts request removal, the evidence that matters, and how to respond when a review stays.

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Social

How to remove a Reddit post or thread about you

The four routes to removing a Reddit post, comment, or thread about you or your business, and what to do when it ranks on Google.

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Social

How to remove a TikTok video about you or your business

How to report a TikTok video, which reports actually work, the privacy and legal routes, and how to deal with reposts.

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Complaints

How to remove a BBB complaint or review

When the Better Business Bureau will remove a complaint or customer review, how to dispute one, and why a good response often matters more.

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Complaints

How to remove a Ripoff Report: what actually works

Ripoff Report says it never deletes reports. Here are the options that do exist, what they cost you, and why suppression is usually the answer.

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Complaints

How to remove PissedConsumer and ComplaintsBoard posts

Consumer complaint sites rank well and rarely delete posts. Here is what can be removed, what cannot, and how to stop them dominating your search results.

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Reviews

How to remove a Tripadvisor review

Which Tripadvisor reviews break the rules, how owners report them through the Management Center, and what to do about threats of a bad review.

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Reviews

How to remove a Trustpilot review

What Trustpilot will remove, how businesses flag a review, how Trustpilot checks whether a reviewer was a customer, and how to respond.

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Social

How to remove a Facebook review or post

How to report Facebook recommendations, posts, and videos, what Meta will remove, and when turning off reviews on your Page makes sense.

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Video

How to remove a YouTube video about you

The four routes to getting a YouTube video removed: privacy complaints, harassment reports, copyright, and legal requests, and which one to use.

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Legal

How to remove an Avvo review, and how lawyers should respond

Which Avvo reviews break the rules, how attorneys dispute them, and how to respond to criticism without breaching client confidentiality.

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Healthcare

How to remove negative doctor reviews on Healthgrades, Vitals and Zocdoc

What Healthgrades, Vitals, RateMDs, Zocdoc and WebMD will remove, how providers report reviews, and how to respond without breaching HIPAA.

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Reviews

How to remove an Angi or HomeAdvisor review

What Angi and HomeAdvisor will remove, how contractors dispute a review, and how to respond so homeowners still call.

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Reviews

How to remove a Thumbtack review

When Thumbtack removes a review, how pros report one, and the fastest way to dilute an unfair rating.

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Reviews

How to remove a Houzz review

What Houzz will remove, how professionals report a review, and how to protect a Houzz profile that brings in high-value projects.

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Social

How to remove a Nextdoor post about your business

When Nextdoor removes a post, how reporting works, and how to respond to a neighborhood thread without making it worse.

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Reviews

How to remove App Store and Google Play reviews

What Apple and Google will remove from your app’s reviews, how developers report reviews, and how to recover a rating.

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Reviews

How to remove negative Amazon seller feedback

The specific cases where Amazon removes seller feedback, how to request removal in Seller Central, and what never to do.

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Privacy

How to remove yourself from people-search sites

How to opt out of Spokeo, Whitepages, BeenVerified and other people-search sites, remove your details from Google, and keep them from coming back.

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Privacy

How to remove a mugshot from Google

How to get a mugshot taken down from commercial sites and Google, what state laws say, and why you should never pay a mugshot site directly.

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Privacy

How to remove intimate images or deepfakes from the internet

The steps to take if intimate images of you, real or AI-generated, have been shared without consent, including free tools and your legal rights.

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Search

How to push down negative search results

When content cannot be removed, it can be outranked. Here is how suppression works, how long it takes, and what actually moves results.

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Search

How to remove negative Google autocomplete suggestions

When Google removes an autocomplete prediction, how to report one, and why changing what people search is the lasting fix.

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Reviews

How to remove photos from your Google Business Profile

How to remove your own photos, report customer photos that break Google’s policies, and keep your profile looking accurate.

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Privacy

How to remove arrest and court records from Google

Court records themselves are public, but the copies that rank for your name often are not untouchable. Here is what can realistically be done.

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Reviews

How to respond to a negative review

What to write, what never to write, and why the response matters more to future customers than the review itself.

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Reviews

Why review gating will get you penalised

Filtering out unhappy customers before they review breaches Google policy. Here is what to do instead.

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Basics

What reputation management actually costs

Why credible firms scope before quoting, what drives the price, and which pricing models to be sceptical of.

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Basics

How long reputation repair really takes

Realistic timelines for removal and suppression, and why anyone promising a specific date is guessing.

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Legal

Defamation online, in plain terms

What legally counts as defamation, why most negative content is not, and when a legal route is worth considering.

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Privacy

When the problem is your own name

Personal search results follow you into every meeting and introduction. What can be done about them.

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Crisis

The first 24 hours of a reputation crisis

What to do, and what not to do, in the opening day of a reputation problem that is spreading.

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Monitoring

How to monitor your reputation properly

What to watch, how often, and why finding out early is the cheapest form of reputation management there is.

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Reviews

Spotting and reporting fake reviews

How to identify a fake or coordinated review, document it, and report it on grounds that actually succeed.

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Ranking and local search

Local SEO

How to rank in the Google map pack

What actually determines who appears in the local three-pack, and which factors you can genuinely influence.

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Local SEO

Why am I not showing up on Google Maps?

The most common reasons a local business is missing from the map pack, and how to diagnose which applies to you.

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Local SEO

Google Business Profile optimisation checklist

A practical checklist for getting your Google Business Profile working properly, in the order that matters.

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Marketing

Local SEO or Google Ads: which first?

How to decide where to put the next marketing dollar when you need calls now but also want them later.

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Local SEO

What actually affects Google Maps ranking

The factors that genuinely move local rank, ordered by how much control you have over each.

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Local SEO

Why grid rank tracking beats a single check

Local rank changes with the searcher’s location. A grid shows you the truth; one check tells you almost nothing.

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Local SEO

What to do if your Google Business Profile is suspended

Why profiles get suspended, how reinstatement works, and how to avoid the tactics that cause it.

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Local SEO

How many reviews do you need to rank?

There is no magic number, but there is a way to work out yours: look at who is already in the three-pack.

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Local SEO

Citations and why your business details must match

Inconsistent business information across the web quietly suppresses local ranking. Fixing it is unglamorous and effective.

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Local SEO

Ranking a service-area business without a storefront

Businesses that travel to customers face different local ranking constraints. Here is how to work within them.

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