The MIT Lead Response Management Study found that contacting a lead within five minutes makes you 21 times more likely to qualify it than waiting just 30 minutes. Harvard Business Review found firms that respond within an hour are about seven times more likely to have a meaningful conversation.
For contractors, this is the whole game. Homeowners with an emergency call several companies. The one who answers first, or follows up fastest, gets the job.
Automating your response so it happens in seconds, not hours, is the single highest-leverage change most shops can make.
Half of calls to home service businesses go unanswered. Here is what that actually costs you, and how to fix it without hiring.
Read more97 percent of customers read reviews, and most will not consider a business under four stars. Here is how to climb, automatically.
Read moreNot a robocall menu. A real answer to every call that books the job. Here is how it works and why it changes the math.
Read moreThe three-business block at the top of local search wins most of the clicks. Reviews are one of the biggest levers you control.
Read moreMost estimates die from silence, not from a no. A simple, automatic cadence recovers jobs you already earned.
Read moreReviews are not a vanity metric. They decide who gets the call. Here is how to turn a rating into a pipeline.
Read moreHomeowners call several companies. The one who responds first sets the anchor and usually gets the job.
Read moreBuying more leads while half of them slip away is pouring water into a leaky bucket. Fix the bucket first.
Read moreSee ReviewPoint on your own numbers. Book a demo and we will map the fastest way to plug the leaks in your front office.