The term covers everything from review requests to crisis response, which makes it easy for firms to sell one thing and imply another.
Removal of content that breaches policy or law. Suppression of content that does not. Monitoring so nothing new takes hold. Everything credible sits in one of those three.
A firm that tells you what cannot be done before you pay, gives a realistic timeline, and declines work it cannot deliver.
Guaranteed deletion of any content. Claims of relationships at Google or news outlets. Pressure to sign before an assessment. Any suggestion of fake reviews or fake content.
It varies enormously with the situation, which is why credible firms scope before quoting. Be wary of a fixed price offered before anyone has looked at your situation.
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Read moreSee ReviewPoint on your own numbers. Book a demo and we will map the fastest way to plug the leaks in your front office.