The Complete Guide to Customer Reviews for Small Business


Customer reviews have a massive impact on small businesses because online review sites are often the first point of contact for new visitors. This guide goes over all the essential tips and tricks for managing your business’ online profile across sites like Google, Facebook, and Yelp.

This guide outlines:

  • Why reviews matter for small businesses
  • How to choose the right review website
  • How to earn more positive reviews
  • How to manage negative reviews
  • How to use reviews to attract new customers
  • And much more!