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Let’s face it. Scaling your business takes considerable effort. You have to deal with marketing and sales, understanding corporate compliance and taxes, interacting with customers and more. That’s probably why statistics show that 70% of small businesses only survive around…
If you’re dreaming of escaping the corporate rat race to be your own boss, you’re not alone. In 2018, the US Small Business Administration reported that there were 30.2 million small business owners in the United States, and that number…
A package that doesn’t arrive on time, a restaurant that delivers the wrong food, the doctor’s office that forgets to log a patient’s appointment... Whenever a customer has a problem with your product or service—or even when they don’t—you run…
When you receive a glowing review on a site like Google, Facebook or Yelp, of course you want to brag a little. Naturally, you share those positive reviews on your social media, because you’re hoping to attract prospective customers and…
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” Jeff Bezos Reputation is a big deal for any business. To achieve the highest level of success for…
The primary key to the success of any business is building customer relationships. Excellent support and ongoing contact must be a top priority when your goal is a healthy business and continuous growth. Most business owners understand the importance of…
Today, customers’ reviews have become omnipresent. Reviews are visible on Google search as well as on different social media: Facebook, Twitter, Instagram, and more. In case you are new to the online business, then reviews may seem to be a…
Undoubtedly, every individual or business can agree that marketing is one of the biggest challenges any start-up will face. So, how can you promote your startup? How to market your business and increase your brand awareness if you have a…
When you receive a review on Yelp, don’t always expect to see it. Yelp uses an automated filter that hides certain reviews in order to display the most helpful and honest reviews. Reviews to a business are vital. Whether the review…
A negative review: a business owner’s worst nightmare. Don’t fret, don’t lose sleep, stay calm, and stay on top of the problem. You cannot remove a Google review but it can be fixed! First, flag it for removal if it’s…